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Certain queries may require additional processing time. Also, due to the high volume of business, we may not be able to respond to all business-related inquiries.

At this time, we can only respond to inquiries in English. Please see our FAQ for more details.

By submitting the form below, you agree to our Privacy Policy. Please see our Privacy Policy on the use of personal information collected from your enquiry.

All messages for customer support come from [email protected]. To ensure you hear from us, please add this email address to your no-spam safelist. [email protected]. To ensure you hear back from us, please add this email address to your non-spam safe list.

If you do not hear back from us within two days of leaving your message, please check your mail settings and contact us again.

Please check our Service Alerts page for important announcements. The Store FAQ also contains useful information!

This terms of service should be governed by and construed in accordance with the laws of HK.

Email:[email protected]